{"id":149106,"date":"2024-04-09T08:59:11","date_gmt":"2024-04-09T08:59:11","guid":{"rendered":"https:\/\/andelenergi.dk\/?page_id=149106"},"modified":"2026-03-16T12:16:00","modified_gmt":"2026-03-16T12:16:00","slug":"om-energitte","status":"publish","type":"page","link":"https:\/\/andelenergi.dk\/kundeservice\/kontakt-os\/om-energitte\/","title":{"rendered":"Om Energitte"},"content":{"rendered":"<section\n  class=\"core-block core-block--heading   block\"\n   id=heading-1\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<h1 class=\"wp-block-heading\" id=\"h-om-energitte\">Om Energitte<\/h1>\n\n\n  \n      <\/div>\n  \n<\/section>\n<section\n  class=\"core-block core-block--paragraph   block\"\n   id=paragraph-2\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<p>Energitte er vores digitale hj\u00e6lper i Andel Energi. Hun er det, man kalder en chatbot og kan svare p\u00e5 en lang r\u00e6kke af de sp\u00f8rgsm\u00e5l, som vores kunder typisk har. Energitte har &#8220;\u00e5bent&#8221; 24\/7 alle ugens dage og du finder hende altid nede i h\u00f8jre hj\u00f8rne af din sk\u00e6rm.<\/p>\n\n\n  \n      <\/div>\n  \n<\/section>\n<section\n  class=\"acf-block acf-block--quote text-black mt-12 lg:mt-14 mb-12 lg:mb-14  block\"\n   id=quote-3\n  \n  \n>\n      <div class=\"inner inner--content\">\n  \n  \n  <div\n  class=\"inner--px-remove--wide box-border\"\n>\n  <div class=\"flex flex-col sm:flex-row sm:items-center\">\n\n          <div class=\"order-first flex-none sm:order-none sm:w-[40%]\">\n                  <div class=\"aspect-ratio-image-grid-4x5\">\n            <div class=\"h-full grid grid-cols-4 grid-rows-5\" x-data=\"GridAnimation\" x-intersect:enter.full.once=\"animateBricks\">\n                                <div class=\"image col-start-1 col-span-2 row-start-2 row-span-4\">\n                    <picture><source media=\"(min-width:800px)\" srcset=\"https:\/\/andelenergi.dk\/app\/uploads\/2024\/04\/Energitte-chat.svg\"> <img decoding=\"async\" src=\"https:\/\/andelenergi.dk\/app\/uploads\/2024\/04\/Energitte-chat.svg\" alt=\"Chat om el. gas, ladel\u00f8sninger, solceller og varmepumper hos Andel Energi\" class=\"object-cover w-full h-full\" style=\"object-position:50% 50%;\" loading=\"lazy\" \/><\/picture>\n                <\/div>\n                    \n                                    <div class=\"opacity-0 z-10 transition duration-500 bg-coral-200 col-start-1 row-start-1\"><\/div>\n                    <div class=\"opacity-0 z-10 transition duration-500 bg-sky-500 col-start-4 row-start-1\"><\/div>\n                    <div class=\"opacity-0 z-10 transition duration-500 bg-coral-500 col-start-3 row-start-3\"><\/div>\n                    <div class=\"opacity-0 z-10 transition duration-500 bg-coral-400 col-start-3 row-start-4\"><\/div>\n                    <div class=\"opacity-0 z-10 transition duration-500 bg-sky-200 col-start-4 row-start-4\"><\/div>\n                    <div class=\"opacity-0 z-10 transition duration-500 bg-off-white col-start-2 row-start-5\"><\/div>\n                            <\/div>\n          <\/div>\n              <\/div>\n    \n    <div class=\"mt-8 flex-1 sm:mt-0\">\n      <div class=\"relative px-4 sm:px-6 lg:px-8\">\n        <blockquote class=\"pl-4 sm:pr-4 sm:pl-16 text-xl\">\n                      <span class=\"absolute -translate-x-full\">\u201c<\/span>Jeg er en chatbot og er proppet med gode svar. Chat med mig 24 timer i d\u00f8gnet alle ugens dage og spring ventetiden over p\u00e5 telefonen.\u201d\n          \n                      <cite class=\"mt-4 block text-body-sm italic\">Energitte<\/cite>\n          \n                  <\/blockquote>\n      <\/div>\n    <\/div>\n\n    \n  <\/div>\n<\/div>\n\n\n  \n      <\/div>\n  \n<\/section>\n<section\n  class=\"core-block core-block--heading   block\"\n   id=heading-5\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-hvad-kan-energitte-svare-pa\">Hvad kan Energitte svare p\u00e5?<\/h2>\n\n\n  \n      <\/div>\n  \n<\/section>\n<section\n  class=\"core-block core-block--paragraph   block\"\n   id=paragraph-6\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<p>Flere end 200.000 har allerede chattet med Energitte &#8211; p\u00e5 b\u00e5de dansk og engelsk. Hun kan svare p\u00e5 sp\u00f8rgsm\u00e5l inden for mere end 25 forskellige kategorier og rummer langt over 200 forskellige svar om alt fra produkter og priser til regning, flytning og forbrug.<\/p>\n\n\n  \n      <\/div>\n  \n<\/section>\n<section\n  class=\"core-block core-block--paragraph   block\"\n   id=paragraph-7\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<p>Hun kan for eksempel give dig den aktuelle timepris p\u00e5 el, guide dig til hvordan du skifter betalingsform og forklare dig detaljeret om vores forskellige produkter. Hun vil ogs\u00e5 kunne hj\u00e6lpe dig, hvis du har problemer med at logge ind p\u00e5 Min side eller i appen, Andel Energi.<\/p>\n\n\n  \n      <\/div>\n  \n<\/section>\n<section\n  class=\"core-block core-block--columns num-columns-1  block\"\n   id=columns-8\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<div class=\"wp-block-columns\"><section\n  class=\"core-block core-block--column has-background  block\"\n   id=column-9\n  \n  \n>\n  \n      <div\n      class=\"inner-bg bg-sky-100 px-4 sm:px-6 lg:px-8 py-6 lg:py-8\"\n      \n    >\n  \n  \n<div class=\"wp-block-column has-sky-100-background-color has-background\"><section\n  class=\"core-block core-block--heading   block\"\n   id=heading-10\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<h4 class=\"wp-block-heading\" id=\"h-det-siger-kunderne\">Det siger kunderne:<\/h4>\n\n\n  \n      <\/div>\n  \n<\/section>\n\n\n<section\n  class=\"core-block core-block--list   block\"\n   id=list-11\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<ul class=\"wp-block-list\">\n<li><em>\u201dVenlig og hurtigt\u201d<\/em><\/li>\n\n\n\n<li><em>\u201dTak for hj\u00e6lpen!! den sad lige i \u00f8jet\u201d<\/em><\/li>\n\n\n\n<li><em>\u201dSuper nemt og lige til. L\u00f8ste mit problem hurtigt og smertefrit.\u201d<\/em><\/li>\n\n\n\n<li><em>\u201dFik l\u00f8st mit problem\u201d<\/em><\/li>\n\n\n\n<li><em>\u201dDejlig m\u00e5de at g\u00f8re det p\u00e5\u201d<\/em><\/li>\n<\/ul>\n\n\n  \n      <\/div>\n  \n<\/section>\n<\/div>\n\n\n      <\/div>\n  \n  \n<\/section>\n<\/div>\n\n\n  \n      <\/div>\n  \n<\/section>\n<section\n  class=\"core-block core-block--heading   block\"\n   id=heading-17\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-hvad-sker-der-hvis-energitte-ikke-kender-svaret-pa-mit-sporgsmal\">Hvad sker der, hvis Energitte ikke kender svaret p\u00e5 mit sp\u00f8rgsm\u00e5l?<\/h2>\n\n\n  \n      <\/div>\n  \n<\/section>\n<section\n  class=\"core-block core-block--paragraph   block\"\n   id=paragraph-18\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<p>S\u00e5 vil du mandag til fredag 8.30-16.00 blive viderestillet til en af vores liveagenter, som vil hj\u00e6lpe dig med netop dit sp\u00f8rgsm\u00e5l. <\/p>\n\n\n  \n      <\/div>\n  \n<\/section>\n<section\n  class=\"core-block core-block--heading   block\"\n   id=heading-19\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-din-feedback-er-vaerdsat\">Din feedback er v\u00e6rdsat<\/h2>\n\n\n  \n      <\/div>\n  \n<\/section>\n<section\n  class=\"core-block core-block--paragraph   block\"\n   id=paragraph-20\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<p>Vi vil rigtig gerne have, at du f\u00f8ler, det er let og enkelt at v\u00e6re kunde hos os. Men vi ved ogs\u00e5, at der altid er noget, vi kan g\u00f8re endnu bedre. Derfor kan du altid bed\u00f8mme Energitte, efter du har chattet med hende. Du kan give hende fra 1-5 stjerner og tilf\u00f8je en kommentar.<\/p>\n\n\n  \n      <\/div>\n  \n<\/section>\n<section\n  class=\"core-block core-block--paragraph   block\"\n   id=paragraph-21\n  \n  \n>\n      <div class=\"inner inner--prose\">\n  \n  \n  \n<p>Energitte er hele tiden under opl\u00e6ring. Og vi v\u00e6rds\u00e6tter al den feedback, vi kan f\u00e5! Det giver god energi og viden, som vi kan bruge til at g\u00f8re Energitte endnu bedre. Til gavn for dig og alle vores andre kunder.<\/p>\n\n\n  \n      <\/div>\n  \n<\/section>\n","protected":false},"excerpt":{"rendered":"Om Energitte Energitte er vores digitale hj\u00e6lper i Andel Energi. Hun er det, man kalder en chatbot og kan svare p\u00e5 en lang r\u00e6kke af de sp\u00f8rgsm\u00e5l, som vores kunder typisk har. Energitte har &#8220;\u00e5bent&#8221; 24\/7 alle ugens dage og du finder hende altid nede i h\u00f8jre hj\u00f8rne af din sk\u00e6rm. Hvad kan Energitte svare &hellip; <a href=\"https:\/\/andelenergi.dk\/kundeservice\/kontakt-os\/om-energitte\/\">Continued<\/a>","protected":false},"author":14,"featured_media":0,"parent":37925,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-149106","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.7 (Yoast SEO v20.13) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Om Energitte | andelenergi.dk<\/title>\n<meta name=\"description\" content=\"Energitte er vores digitale hj\u00e6lper i Andel Energi. 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